It's Also Simple To Reach Us
Who likes waiting on hold for an answer? Well, that's just the way things are nowadays.
When it comes to building trust, communication is very important and as licensed agents we are well aware of the importance of gaining both your respect and trust.
It doesn't matter if it is your first time reading our blog at Cover Me Away™ or if you have purchased insurance through us before, we do our best to give you simple and fast customer service.
Ways to contact us
Our customer service team & licensed agents are available five days per week and are open from 8 am to 5 pm on Monday to Friday. A full list of our primary contact options can be found below.
- New Application Inquiry – Want to apply for insurance through Cover Me Away™ and still have some questions? Then email us here or call us toll free at
- Chat With Us – Need a quick question answered - click that blue bubble to the bottom left chat.
- FAQ – Visit our Faq's section to get the fastest response to your question.
- Review Us – You can review us on Sitejabber. Why not let others know of your experience here?
- File A Complaint – Sometimes we get it wrong, if that is so then please let us know here.
If You Applied For Your Insurance Through Us
Cover Me Away™ is an online insurance agency, this means that we represent multiple companies. Our site is a bit unique in that we also allow our customers to go direct with each insurance company.
This helps keep your information secure and keeps you from having to deal with multiple people to get an answer. Below is a link to their contact page:
- World Nomads - (844) 207-1930
- Generali Global Assistance - (800) 874-2442
- Markel: 1-855-480-9762
Medical Evacuation Insurance
- MedJet: 1-800-527-7478 (or worldwide collect at 205-595-6626)
Email Us Directly
If you want to reach either of us directly, you can do so below.
You can also fill out the below contact form to reach us.
Where We Are Located
Below is our address and location in Google Maps.